apsmain

Technology Help

APS has developed a few troubleshooting tips and guides for families to use at home. Doing some basic troubleshooting at home might get your device back in working order much more quickly. These links can walk you through some simple steps to get your device working again.

These guides cover the most common technical problems experienced by our students.  In the event you cannot resolve the issue, you can contact the Escuela Key ITC at keytechhelp@apsva.us.

TROUBLESHOOTING GUIDES

MORE TUTORIALS AVAILABLE AT BOTTOM OF PAGE.


APS ha desarrollado algunos consejos y guías de solución de problemas para que las familias los utilicen en casa. Resolver problemas básicos en casa puede hacer que su dispositivo vuelva a funcionar mucho más rápidamente. Estos enlaces pueden guiarlo a través de algunos pasos simples para que su dispositivo vuelva a funcionar.

En caso de que no pueda resolver el problema, puede comunicarse con Escuela Key ITC en keytechhelp@apsva.us.

GUÍAS DE RESOLUCIÓN DE PROBLEMAS


A

App Catalog Apps Automatically Installed

C

Canvas App – Calendar Canvas App – Inbox email Canvas App – Login
Canvas App – Overview Canvas App – To Do List Canvas in a browser – Calendar
Canvas in a browser – Inbox email Canvas in a browser – Login Canvas in a browser –Overview
Canvas in a browser –To Do List Canvas on iPad: App vs. Browser

D

Deleting Apps from APS iPad Deleting iPad Photos/Videos

G

Google Apps: Create a Google File Google Apps: Install and Login
Google Apps: Share a Google File

H

How to “Forget” WiFi Network

I

iPad App Organization iPad Clear Passcode iPad Connection to a WiFi Network
iPad Initial Configuration iPad Notification Settings iPad Screenshot
iPad Space and Storage Settings iPad Text to Speech

M

Microsoft Stream Microsoft Teams – Joining a Meeting
Microsoft Teams App Login

O

OneDrive – Safari App OneDrive App – Install and Navigation
OneDrive Overview

P

Photos App on iPad Power Off iPad
Parent Handbooks (Spanish/English)

R

Recording Audio on an iPad

S

Safari Shortcut on iPad Screen Recording with iPad StudentVue App Install and Login
StudentVue Navigation

T

Taking Clear Photos with iPad

U

Upload Camera Roll Pictures to Google Drive

V

View and Edit Photos on iPad